CD-ROM and DVD Troubleshooting.

The most basic and potentially most disastrous problem that can occur with a CD or DVD drive is a stuck tray. Will the tray eject when you press the eject button? Press it once, like a doorbell, and then move your finger away, or you may be sending it repeated open and close commands. The drive won't pop right open if it is actively playing a disc, and the operating system may be able to override the stop and open command. If you're trying to eject a music CD using Media Player software (clicking on a software eject button on the screen) and it doesn't work, try the manual button on the drive. If this is a newly installed drive, make sure you used the short screws shipped with the drive and not longer screws which can jam the mechanism. If there's a disc in the drive that can no longer be read, make sure the power supply lead is still seated in the socket on the back of the drive.
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